Look for your tenancy reference on your landlord's letters, emails, rent statements or online tenant account.
It may be called a payment reference, housing reference or rent account number.
If you cannot find it
Ask your landlord which reference to use for Housing Perks. Your landlord can give you the correct number.
If you have received an email with a voucher or payment-card claim link, follow that email's instructions. You may be able to claim it without entering a tenancy reference.
Need help?
In the Housing Perks app, tap Help, then the support email address or Contact Support button.
If you cannot use the app, use our contact form.