If your organisation sent you an email with a payment-card claim link, follow that email's instructions. You may be able to claim the card without signing up for the Housing Perks app or entering a tenancy reference.
How to claim it
- Open the original email from your organisation or Housing Perks.
- Select the claim link and follow the steps shown.
- Read the card's spending rules and expiry date.
If the link will not open, tell support the organisation that sent it and the error shown. Keep the claim link and card details private.
A virtual Visa payment card is different from a voucher for one retailer.
Need help?
In the Housing Perks app, tap Help, then the support email address or Contact Support button.
If you cannot use the app, use our contact form.