Open your voucher and follow that retailer's instructions to pay for your shopping.
In a shop
Show the barcode or voucher details requested by the retailer. Check first that the voucher can be used in store; some are online only.
Online
Choose the retailer's gift card or voucher payment option and enter the details requested. A gift card number usually goes in the payment section, rather than a promotional discount box.
Retailers have different rules. Check where the voucher works, what it can buy and whether you need a PIN.
If the retailer says the voucher is invalid, or the voucher will not open, contact Housing Perks support.
Related questions
- Can a voucher be used with loyalty cards, cashback or retailer offers?
- Can I use a voucher online and in store?
- Can I use a voucher for marketplace, third-party or verified-seller items?
- What happens if my voucher does not work?
- My voucher is not working at checkout. What should I do?
Need help?
In the Housing Perks app, tap Help, then the support email address or Contact Support button.
If you cannot use the app, use our contact form.