Each retailer sets its own voucher expiry date. Check the voucher details before buying and before using it.
How to check
Open the voucher or its terms and look for the expiry date. Do not assume every retailer gives you the same amount of time to spend it.
Use any remaining balance before the deadline. Once a voucher has expired, the retailer may not allow you to use or recover the money left on it.
If the expiry date is unclear, ask the retailer or contact support before relying on it.
Need help?
In the Housing Perks app, tap Help, then the support email address or Contact Support button.
If you cannot use the app, use our contact form.