Use your virtual Visa card online or over the phone with a retailer that accepts it. Enter the card details shown on your card page when paying.
Can I use it in a shop?
It may not work in store. Ask the shop before relying on it: some shops cannot take payment by manually entering virtual card details.
Check your card's instructions for any supported in-store payment option. Do not assume every virtual card can be added to a phone wallet.
Read the card's spending restrictions and expiry date. Keep the card number and security code private.
Need help?
In the Housing Perks app, tap Help, then the support email address or Contact Support button.
If you cannot use the app, use our contact form.