Your savings total shows the discounts from your Housing Perks purchases. It is a record of your savings, rather than money waiting to be paid to you.

## A simple example

If you pay £95 for a £100 voucher, you have already saved £5. The £5 stays in your bank account because you paid less.

If you choose rent contributions instead, the saving goes towards your rent. Check the **Rent** tab for the contribution amounts and payment details.

You choose how to use future savings: keep the discount straight away or put it towards rent, if your landlord offers that option.

Your savings total is different from the money left on a voucher. It also does not tell you whether a particular rent payment has reached your landlord.

## Related questions

- [Why did I not receive the advertised discount or saving?](/hc/housing-perks/articles/housing-perks-discount-not-applied)

## Need help?

In the Housing Perks app, tap **Help**, then the **support email address** or **Contact Support** button.

If you cannot use the app, use our [contact form](https://www.yourhousingperks.com/contact).