You can choose a different bank or payment method before paying for your voucher.

## How to change it

1. Choose your voucher and enter the amount.
2. On the payment screen, tap **Change** next to the bank or payment method shown.
3. Choose the option you want and follow the payment steps.

If **Change** is missing or the screen shows an error, contact support and describe what you see.

If money has already left your account, check your wallet and contact support before trying another purchase.

## Need help?

In the Housing Perks app, tap **Help**, then the **support email address** or **Contact Support** button.

If you cannot use the app, use our [contact form](https://www.yourhousingperks.com/contact).